Website privacy notice and cookie policy
1 – PURPOSE OF THIS PRIVACY NOTICE
1.1 This website privacy notice (“‘Privacy Notice”‘) is issued by Your Health Tests. It tells you, the consumer, how we collect and process your personal data through your use of our website.
1.2 We may from time to time change our website privacy notice so please check that you have seen the latest version by visiting this page regularly.
1.3 It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your data. This privacy notice should be read in conjunction with our Terms & Conditions, which are also available on our website.
2 – CONTROLLER
2.1 Under the EU General Data Protection Regulation (“GDPR”) and UK Data Protection Act 2018 (“DPA”), Your Health Tests is acting as ‘controller’ in terms of processing your data, and as controller we have primary legal responsibility for any personal data you submit through this website.
3 – THIRD-PARTY LINKS
3.1 This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
4 – THE DATA WE COLLECT ABOUT YOU
4.1 We may collect personal data from you if you use this website. Eg when you supply your contact details to sign-up to receive alerts, resources, to register for events, nutrition and testing goods and services or to request other information from us.
4.2 Provision of your personal data is voluntary but failure to provide certain personal information requested may render you unable to use or access certain services or parts of this website.
4.3 The type of personal data we require will be set out on the relevant page of the website at the time you register with us and may include your name, email address, postal address and other personal details about you. This personal data relating to you is referred to in this privacy notice as ‘your information’
4.4 We may also collect information about your use of our website (for example, the URL you came from; your browser type and the pages of our website that were viewed during your visit). For more information on how we do this, please see our Cookie Policy in section 14 below.
5 – HOW WE USE YOUR INFORMATION
5.1 We will only use your information when the law allows us to and in the following circumstances:
(a) providing you with access to our website and personalising your visit to our website;
(b) administering, supporting, improving and developing our business and services;
(c ) dealing with your enquiries, instructions or issues you raise with us;
(d) providing you with information by email, phone or mail about services which are similar to services you previously received from us;
(e) letting you know about new products and services;
(f) providing you with alerts, newsletters and information about events or conferences;
(g) seeking your participation in surveys or research by email, phone or mail;
(h) modifying and improving our website;
(i) responding by email, phone or mail to your requests for more information regarding our products and services.
We have a legitimate business interest in processing your information for the reasons set out in 5 above.
We may also contact you for other purposes that you consent to from time to time.
You have a right at any time to stop us from contacting you for direct marketing purposes.
If you wish to unsubscribe from receiving marketing communications from us please email us at info@yourhealthtests.co.uk.
6 – WHO WE SHARE YOUR PERSONAL INFORMATION WITH
6.1 Your information may be shared with any entity within Your Health Tests, and with our web-hosting provider for the purposes described in this privacy notice.
6.2 Personal data including your information we hold will usually only be shared with third parties, such as our service providers, affiliates and other therapists and healthcare providers, if the following apply:
(a) they require the personal data for the purposes of providing specific contracted services;
(b) you have been made aware of such sharing of your information and, if needed, your consent has been obtained, or an alternative lawful basis for such processing has been satisfied;
(c ) where acting as a ‘controller’, the third party has agreed to comply with appropriate data security standards, policies or procedures; or where acting as data ‘processor’ under our instructions, that third party is subject to a written contract that contains relevant security requirements and other obligations to protect your information in accordance with applicable law.
However, we may occasionally need to disclose your information to third parties where we are legally required to do so and cannot tell you, for example, in order to comply with a court order or regulatory obligation.
7 – PROTECTING YOUR INFORMATION
7.1 We employ appropriate technical and organisational security measures to protect your information from being accessed by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
7.2 We also endeavour to take all reasonable steps to protect your information from external threats. However, please be aware that there are inherent security risks of sending information by public networks or on public computers and we cannot therefore 100% guarantee the security of any data disclosed or transmitted over the internet.
8 – HOW LONG WE KEEP YOUR INFORMATION AND YOUR RIGHTS
8.1 Our document and records retention schedules (and criteria for determining how long we hold personal data, including without limit, your information) are based on our statutory obligations and our business purposes, activities or needs. Destruction of records may be suspended if it becomes apparent that there is possibility of a claim, anticipated litigation or regulatory investigation that means such data may have to be retained.
8.2 You may have the following legal rights under data protection law (subject to certain legal exemptions and restrictions) in respect of your information that we hold:
(a) request that we give you access to a copy of it;
(b) request that we rectify or update it, if inaccurate;
(c ) request that we erase it, in certain circumstances where it is no longer needed;
(d) request that we restrict our use of it, in certain circumstances
(e) object to our using it, in certain circumstances;
(f) withdraw your consent to our using it (where our processing is based on your consent);
(g) a right to data portability, in certain circumstances;
(h) request us not to use it for direct marketing; and
(i) lodge a complaint with the data protection regulator or supervisory authority in your country (if there is one). In the UK, the relevant authority is the Information Commissioner’s Office (“ICO”).
For more information about the ICO, the above data rights and how to lodge a complaint, please visit the ICO website.
9 – CHANGES TO THIS PRIVACY NOTICE
This website privacy notice was last updated on 20th May 2020. It may be amended or updated from time to time, so please check that you have seen the latest version.
10 – HOW TO CONTACT US
10.1 Please contact us by post, email or telephone if you have any questions about this privacy notice or the information we hold about you.
10.2 Our contact details are shown below:
- Post: FAO Joanna Plant, 3 Cecil Court, Wharf Road, Stamford, PE9 2WD
- Email: info@yourhealthtests.co.uk
We may need further information to verify your identity before we can fully respond.
11 – COOKIES
11.1 Cookies are small pieces of information sent by the web server that hosts our website to the web browser on the computer or device you use to access this website (eg. Internet Explorer, Safari, Google Chrome, Firefox etc). Cookies enable our computer server to collect information from the browser on your device about your browsing activity when using your device to access our website.
11.2 We use cookies to help us better understand how our website is used and provide a more user-friendly experience. For example, using knowledge of your previous website visits, we can tailor content to match your particular needs and interests when you revisit our website. Please note that cookies are not used by us to collect special category personal information or financial information such as credit card details.
11.3 The following describes the cookies that we may use and what they are used for:
(a) Strictly necessary cookies: Some cookies are essential in order to enable you to navigate our website and use special features you require. Where such cookies are strictly necessary to receive a particular service you have asked for (eg secure extranet access, client dashboard) or to enable you to view or use our website, we do not need to ask your permission to use them.
(b) Performance cookies: These cookies collect information about user visits to our website, for instance which pages visitors go to most often. Some of these cookies are ‘analytics’ cookies, using third party software tools, which help us understand more about how our website is used and to help us monitor visitor traffic to our website. Performance cookies do not collect information that personally identifies a visitor by name so our use of them should not impact on your privacy.
(c ) Functionality Cookies: These cookies allow our website to remember information from your previous visit, such as details you previously submitted or your previously stated preferences. For example, when you complete a registration form and you tick the ‘Remember Me’ checkbox, we will use a cookie to remember your details if you complete another form without you having to re-enter them. These cookies may also be used to provide services you request such as newsletters or publications. Such a cookie may also be used to set the background image across the website. This will remember which image was displayed to you the last time you visited our website and will display the next image (in a set order) on your next visit.
(d) Third party cookies: Our website may also allow third parties to download cookies to your device. For example if you choose to ‘share’ a page or article from our website with friends through a third party site such as LinkedIn, Facebook or Instagram, you may be sent cookies from these third party websites which we have no control over. You should check the third party website’s privacy policy or terms of use for more information about their use of cookies.
11.4 You can disable cookies using the settings on your web browser although this may affect your ability to get full use of all the features on our website.
